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By (user no longer on site) OP
over a year ago
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I just realised I don't have much when it comes to British Gas.. 
My boiler is broke and they cant fix it until next Thursday.. no heating, no hot water.. joys  |
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That reminds me of last year, when we had no water for over a week with the snow.
Spent a fortune on bottle water and had to boil kettles to get hot water for a wash. Washing hair over the sink with a cup for rinsing was no fun at all
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By (user no longer on site) OP
over a year ago
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"Do you not become a priority as you have a young child?"
never mentioned it.. naturally i was polite to the gent on the phone and cursed him afterwards
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By (user no longer on site)
over a year ago
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Hate them. Moved to nPower in June. Oh, hang on, no, I didn't. Erroneous transfer. Back to BG. Phone call. Transfer. Oops, erroneous transfer. Back to BG. Phone call, anger. Transfer. Oops, erroneous transfer. Phone call. Threats to customer service manager. Transfer. To fucking Scottish Power?!? They haven't had it since 2008. Phone call. Computer says no. National database says Scottish Power. NO, IT FUCKING DOESN'T!
A guy at nPower said these "erroneous transfers" happen a lot more than people realise. I think they do it deliberately to frustrate you into just giving up. |
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By (user no longer on site)
over a year ago
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S.W. Water...what a rip off they are...on a meter and just got an estimated bill for £200.00 for a quarter!..then again they are experts in ripping off a captive audience! |
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By (user no longer on site) OP
over a year ago
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"I always thought in a rented accommodation it is the landlord’s responsibility to arrange maintenance of things like boilers."
It is, she's on the case. She is so relaxed about everything and lets me deal with everything. So just easier to phone up British Gas. |
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By (user no longer on site) OP
over a year ago
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"S.W. Water...what a rip off they are...on a meter and just got an estimated bill for £200.00 for a quarter!..then again they are experts in ripping off a captive audience!"
Wish my flat could be metered. £60 a month for me |
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By (user no longer on site)
over a year ago
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And south West Water wonder why they are unpopular!! Apparantly the govt are going to rebate our bills as they are so high , but I suspect SWW will find another charge to levy us with so that it dosent happen! |
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Got back from a trip to US and saw water people at local pub, and found out water had failed that morning.
Bimbled up road and given 6 x 2l bottles of water and supply came back next day.
Have kept them for a just in case it happens again. We lose electricity for about 10 to 12 hours each year, and oil needs electricity to pump it, and gas boilers need it too. So most people have a solid fuel burner, advantage you can cook on top if pushed.
It is coming up to winter, so time to think about what to do if we get bad snow again. |
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By (user no longer on site)
over a year ago
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We pay nearly 900 a year for water on a meter....and it isnt as if you get good service for that either..our neighbours had raw sewage running through thier garden from a broken main in the road and SWW took 2 weeks and a call to the environment agency to take it seriously! |
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, not only had we been charged for the "lost" water but they had quadrupled our "waste" water cahrges too 
